Care & Hosting
Keep it online
Quote on request
Hosting, security and peace of mind for your finished website.
- Hosting, SSL certificate and backups
- Security and software updates
- Uptime monitoring
- Domain renewal included after 12 months
Services
Website care and maintenance plans
A website is not a leaflet. It is software on a server, scanned by automated bots every day of the year, and left alone it decays. Our care plans handle the unglamorous work that keeps your site online, secure and fast. Two monthly plans, neither with a minimum term.
What is covered
What actually happens to a site nobody looks after
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The SSL certificate lapses
Visitors get a full-screen browser warning that your site is not secure, and most of them leave. We renew it for you, every time.
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The software falls behind
Once a vulnerability is published, bots hunt for sites that have not patched it. We apply security and software updates promptly.
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The site gets hacked
Usually to serve spam to your visitors, after which Google may flag your site. Security monitoring catches problems early.
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It goes offline and nobody notices
Without monitoring a site can be down for days, and every one of those days is enquiries you never knew you missed.
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There is no backup
This is the expensive one. Regular backups mean a bad day is an inconvenience rather than a rebuild from scratch.
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Small changes pile up
On the Care & Maintenance plan, 30 minutes of changes a month covers prices, opening hours, photos and text without a separate invoice.
The two plans
Keep it online, or keep it running
Care & Hosting is for sites that rarely change. Care & Maintenance adds 30 minutes of changes a month, which covers most small edits without a separate invoice. Unused minutes do not roll over.
Most Popular
Care & Maintenance
Keep it running
Quote on request
Everything in Care plus hands-on monthly changes to keep your site fresh.
- Everything in Care & Hosting
- Software updates
- Security monitoring
- Uptime monitoring
- 30 minutes of website changes per month
Recent work
Websites we have built
Web design, A-E-S
A full website and booking system for an environmental services company
A full site for an environmental and waste services company: services, projects, blog, FAQ, an online booking system and WhatsApp message integration, all managed from a content management system.
Read the case study
Web design, Mutts Cuts (sample site)
Dog Groomer Website Design
A sample build for a one-person grooming salon: a full price list by dog size, a gallery that does the selling, the qualifications and insurance written down, and an enquiry form that asks about the dog rather than offering a blank box.
Read the case study
Web design, Turf Masters
A lead-generating website for an artificial grass cleaning company
A lead-generating site for an artificial grass cleaning company: services, a mapped service area, reviews, FAQ, blog, and a combined booking and quote request form.
Read the case study
Questions
Frequently asked questions
Do I own my website?
Yes. Ownership of the finished website transfers to you once final payment has been received. That covers the design, the pages and your content. If you ever move to another provider you can have a copy of your site files at no charge, and your domain is always yours to take. If you would like us to prepare and carry out the move for you, there is a one-off £100 admin fee.
Who owns my domain name?
Your domain is registered in your name and belongs to you. If we register it as part of your build, we will transfer control to you on request at any time. We do not hold domains hostage.
Do you provide hosting?
Yes. Both care plans include hosting, your SSL certificate and regular backups, starting with Care & Hosting, and your domain renewal is included once you have completed 12 months on a plan. If you would rather host elsewhere you can, though you will then be responsible for backups, SSL renewal, domain renewal and server updates yourself.
Do I need a care plan?
It is optional, and we recommend one. Hosting, backups, SSL renewal and security updates have to be done by somebody, and sites where the answer is nobody tend to break or get compromised eventually. Care & Hosting covers the hosting, the certificate and the backups, and Care & Maintenance adds 30 minutes of website changes each month. Both are quoted on enquiry.
What does the 30 minutes of monthly changes cover?
Small edits: updating prices, changing opening hours or contact details, swapping photos, editing text, adding a staff member or fixing a broken link. It does not cover new pages, redesigns or new functionality, which are quoted separately. If a request will not fit in the time, we tell you the price before we start.
Can I cancel a monthly plan?
Yes. There is no minimum term on any of our monthly plans, so you are never locked into a fixed contract. We ask for 30 days' notice before your next billing date, and cancelling then stops the payments. If hosting was part of your plan you will need somewhere else for the site to live. You can have a copy of your site files at no charge for 30 days after cancelling, or we can prepare and carry out the move for a one-off £100 admin fee. If you cancel before completing 12 months on a plan, your domain renewal is not included.
Interested in Care & Maintenance?
Book a free 30-minute call and we will tell you honestly whether it is the right fit.